JISC infoNet Measurement Tools portal Measurement Tools / Record and Information Management Maturity Model
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Record and Information Management Maturity Model

About this toolkit

Maturity model
Subject areas
Records management
Technology Platform
Excel 2007 (web-based instructions)
Conditions of use
None (optional user registration)
Free to download from website
Date of original release
November 2009
Date of last known update
Current status


Summary of stated purpose


The Maturity Model aims to give an accurate, reliable and honest summary of the current level of maturity of the records management measures within an institution.


It helps in:


  1. Identifying and providing evidence of good practice in records management
  2. Providing evidence of compliance with the Freedom of Information (FoI) Act and its Code of Practice
  3. Identifying areas for improvement
  4. Measuring institutional priority of records management as an operational or strategic priority


The Model provides statements summarising 4 levels of 'maturity' against 33 aspects of what constitutes a records management programme appropriate for ensuring compliance with the Freedom of Information Act taken from the Revised Code of Practice.


Output types



Users obtain details of level of maturity and supporting reasons for this.


Supporting evidence


The model is broadly based upon the Knowledge & Information Management maturity model developed for use in central government by the Knowledge Council and which aligns with the Information Architecture (IA) maturity model produced by Communications-Electronics Security Group(CESG) http://www.cesg.gov.uk/products_services/iacs/iamm/index.shtml.


URL http://www.jiscinfonet.ac.uk/records-management/measuring-impact/maturity-model


CONTACT Email JISC infoNet, users' maturity models are invited for submission and feedback solicited on a form provided